Shipping policy
SHIPPING POLICY
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Standard (5-8 Business Days)
Express (3 Business Days)
2. PROCESSING TIME
Orders are processed within 3 business days) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS
After an order is submitted, processing begins. If there are questions about canceling an order, please contact us immediately.
4. RETURNS
All sales are final, and returns are not accepted.Â
Please see our Return Policy for accepted exceptions.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
6. DAMAGED ORDERS
We are not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
7. CONTACT
For questions about this shipping policy, contact:
Phone: 929-232-7305
Email: creativetrend101@gmail.com